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Refund Policy

Item isn't what you wanted or expected? Doesn't fit or feel the way you hoped? Simply return your product within 30 days for a refund. Your experience is our #1 priority and we want you to be happy with your purchase

If you wish to replace your item for a different size or color, please place a new order for the desired product and send your original item in for a full refund.

 

Send your return to:

Sir Rat Leather and Gear
2605 East Cesar Chavez
Austin, TX 78702

Special notes:

Custom orders items are non-refundable - please take your time when ordering these items. Contact us for assistance. We will adjust the product to make sure it fits. 

 

Clearance, Dildos, Inflatables, and Insertable Toys are FINAL Sale no returns.